Medical Disclaimer
Last updated: September 28, 2026
Not medical advice
Healix and NORA, the Healix healthcare AI assistant, provide information and workflow tools that support patients and healthcare professionals. Content on healixcare.ai, in the Healix apps and generated by NORA is for general information and productivity purposes only. It is not medical advice, diagnosis or treatment, and it is not a substitute for consultation with a qualified healthcare professional.
NORA drafts. Professionals decide.
NORA prepares, organises and explains information, for example by drafting a patient summary for a doctor, supporting documentation or explaining the terms in a lab report. NORA does not diagnose conditions, prescribe or change medication, or make treatment decisions. Clinical decisions are made by qualified healthcare professionals, who remain responsible for reviewing any AI-prepared content.
Limitations of AI
AI-generated content can be incomplete, out of date or incorrect. It may misread documents or miss context that a clinician would notice. Always check important information against the original records and discuss questions about your health, test results or medicines with your doctor or pharmacist.
Emergencies
Healix is not an emergency service and must not be used for urgent medical situations. If you think you or someone else may have a medical emergency, contact your local emergency number or go to the nearest emergency department immediately.
No doctor-patient relationship from this website
Reading this website or using NORA does not create a doctor-patient relationship with Healix. Care is provided by the hospitals, clinics and healthcare professionals who use the Healix platform, under their own professional and regulatory obligations.
Blog and educational content
Articles on the Healix blog are written in plain language for general education. They are dated, reviewed for accuracy and updated when guidance or the product changes, but they cannot account for individual circumstances.
Contact
If you believe information on this website is inaccurate, please tell us at support@healixcare.ai so we can review and correct it.