Clear answers about the Healix AI-powered digital hospital and NORA, the Healix healthcare AI assistant: what they do, how AI safety and consent work, and how patients, doctors, hospitals, labs and pharmacies get started.
Healix is an AI-powered digital hospital platform. It connects patients, doctors, hospitals, labs and pharmacies in one healthcare journey, from intake and appointment booking to consultation, prescriptions, lab results and follow-up. NORA, the Healix healthcare AI assistant, supports each step.
An AI digital hospital is a connected healthcare platform that brings the core services of a hospital into one online journey, with an AI assistant that prepares information for patients and clinicians. It does not replace a physical hospital or medical staff. Clinical decisions remain with qualified healthcare professionals.
Healix is in early access. We are working with a limited number of hospitals, clinics, doctors, labs and pharmacies. You can request early access on the Healix website and our team will contact you.
Healix and NORA currently support English and Urdu for patients and care teams.
No. Healix at healixcare.ai is an AI-powered digital hospital platform with the NORA healthcare AI assistant. It is not connected to any cryptocurrency, token or other product that uses a similar name.
NORA is the healthcare AI assistant inside Healix. It helps patients with intake, booking and understanding their records, and helps doctors with pre-consultation summaries, documentation and scheduling. Its guiding principle is "NORA drafts. Professionals decide."
No. NORA does not diagnose, prescribe or make treatment decisions. It prepares and organises information, and a qualified healthcare professional reviews and decides. NORA is an informational and productivity tool, not a substitute for professional medical advice.
No. Healix is not an emergency service. If you think you or someone else has a medical emergency, contact your local emergency number or go to the nearest emergency department immediately.
No. Healix asks for explicit consent before personal or health information is processed by NORA. If you do not consent, you can still use other Healix features, but NORA features will not be available. You can withdraw consent at any time.
No. Healix does not sell personal data. Information is shared only with healthcare providers involved in your care, with AI and service providers under agreements when needed to run the features you use, or when required by law. See the Privacy Policy for details.
In the Healix patient app you describe what you need, NORA helps you find a suitable doctor and time, and you confirm the booking. You can also cancel or reschedule, and your reports and prescriptions stay linked to each visit.
NORA can explain terms and units and point out values the lab has flagged, so you can prepare questions. It cannot tell you what your results mean for your health. Your doctor interprets results with you.
Pricing depends on the hospital or clinic providing your care. During early access, contact your provider or the Healix team for details.
Before a consultation, NORA prepares a short briefing from the patient record, such as reason for visit, prior encounters, medications and recent results, with links back to the source. The doctor reviews, edits and decides.
No. Healix is designed to work alongside existing hospital, lab and pharmacy systems, using healthcare data standards such as HL7 and FHIR where available. Integration scope is agreed during discovery.
Deployment follows four stages: discovery of your existing systems, integration, a pilot in one department, and a phased roll-out. Request early access to start the discovery conversation.
Labs can receive structured orders from consultations and return results to the patient record. Pharmacies can receive prescriptions issued by doctors in Healix and share fulfilment status. Connection options are confirmed during onboarding.
Didn't find your answer? Contact the Healix team or read the Healix blog.
Now in early access
We are onboarding a limited group of hospitals, clinics, doctors, labs and pharmacies. Tell us about your setup and we will get in touch.
